Privacy Policy
Last Updated: 7/16/2025
Introduction
StarClimber ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by StarClimber when you use our mobile application and website (collectively, the "Services").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect information you provide directly to us when you:
- Create an account and use our Services
- Set up goals and rewards for children
- Track behaviors and strategies
- Contact customer support or communicate with us
- Subscribe to our services
The types of information we may collect include:
- Account information (name, email address, password)
- Profile information (child names, ages, goals)
- Usage data (how you interact with our Services)
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
Sharing of Information
We may share your information as follows:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction
We do not sell your personal information to third parties.
Children's Privacy
Our Services are intended for parents and guardians to use on behalf of their children. We do not knowingly collect personal information directly from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your information
- Withdrawing your consent
- Opting out of marketing communications
- Requesting a copy of your data
To exercise these rights, please contact us at support@grayeduinnovations.com.
Changes to This Policy
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by other means, such as email. Your continued use of the Services after such notice constitutes your acceptance of the modified Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@grayeduinnovations.com.